Shares of the San Francisco-based online reservation company have continued to slip since the company released fourth quarter and year-end earnings on Feb. 5.
The San Francisco consumer-review website announced strong growth across all revenue sources for its fourth fiscal quarter earnings released Wednesday, in a year that its CEO described as “outstanding.”
About 50 percent of Americans have written online reviews for products or businesses, but what motivates so many of us to write? Experts say financial incentives and loyalty points are part of the equation.
Yelp’s Chief Operating Officer, Geoff Donaker, spoke at Stanford Tuesday, explaining the company’s place in the global market and responding to questions about companies that buy ads with Yelp.
Is Yelp hiding small businesses’ good reviews? Will schools ever see promised funds from redevelopment agencies? What are the lives of “the help” — domestic workers in the Bay Area — like today? Find out on the Peninsula Report podcast.
The popular restaurant and business review site Yelp uses a secret algorithm to determine which reviews appear. Many small business owners complain the process should be more transparent.